Mike Shade

The Motley Fool

A financial and investing advice platform providing information to millions of readers.

June 2018 - April 2023

https://fool.com

Platform Engineering for a large development team supporting dozens of deployments per day to a site with millions of daily page views

• Designed and implemented Kubernetes-based microservice hosting platform, on-premise with Rancher, and in AWS EKS, to standardize hosting and deployment methods using modern practices
• Advised development teams in cloud-native patterns for effective scalability, fault tolerance, security, and efficiency
• Directed lifecycle of multiple production Kubernetes clusters and supporting services in hybrid environment, to minimize downtime and keep platform features secure and up to date
• Developed a library of Helm charts to standardize deployment to Kubernetes
• Implemented Kubernetes-based ephemeral environments to enable full-stack build/deploy testing
• Improved monitoring, logging, and observability via integrations with AWS, Datadog, Kubernetes, Splunk, and internal tooling, to measure application performance and enable swift action to correct problems
• Designed efficient, intuitive CICD processes for build/deploy and Infrastructure as Code with Jenkins, Github Actions, GitlabCI, Terraform, and CloudFormation to improve development velocity and reproducibility
• Built platform management and automation tools with Python to integrate systems
• Designed containerized local development stack to decrease dev onboarding time and reduce developer feedback loop
• Evangelized IaC, cloud-native, and shift-left practices across the organization to improve processes
• Created tooling and templates to reduce project startup time
• Applied a deep understanding of the entire stack to quickly triage incidents, perform root cause analysis, and prevent future issues

Forum One

A full-service web design and technology consulting firm

April 2011 - June 2018

https://forumone.com

Senior member of a team supporting the development and hosting of 50+ websites for a wide variety of large government, non-profit, and commercial clients.

• Designed scalable, reliable infrastructure for PHP, Python, Node.js and Docker-based applications on AWS to drive client success
• Streamlined infrastructure management with CloudFormation, SaltStack, and Puppet automation tools for repeatability and reduced management overhead
• Implemented a Dockerized development workflow with integrated CI/CD deployment pipeline to improve developer experience and efficiency
• Collaborated as part of a Scrum team to deliver successful agile software projects
• Provided informed counsel to clients regarding infrastructure planning, scaling, and management for reliability and cost effectiveness
• Guided business development team in proposals for effective, resilient, cost-conscious hosting solutions
• Delivered valuable client-facing support, consulting, and incident response services, reducing costs and improving reliability
• Directed internal IT staff, provided career development mentorship, and technical guidance to grow an effective team

Forum One

A full-service web design and technology consulting firm

April 2007 - April 2011

• Designed and maintained infrastructure for hosting various CMS platforms, ensuring optimal performance and reliability
• Responded to incidents and addressed issues as part of an on-call rotation, minimizing downtime and managing responses
• Managed dedicated and cloud servers
• Procured services and provided vendor oversight, for cost savings and improved service delivery
• Directed internal IT operations to support all business operations

Omniplex World Services Corporation

Provider of investigative services to public and private sector agencies nationwide

March 2006 - April 2007

http://www.omniplex.com/

• Supported secure operations of country-wide fleet of IT systems
• Provided Help Desk support to thousands of remote field employees
• Proactively supported and managed IT lifecycle

Peace Corps

2016 - 2018

https://www.peacecorps.gov/

Django / Wagtail CMS application hosting

• Design and implementation of auto-scaling and highly available infrastructure to host high profile Python application
• Support ongoing operations
• Ensure FISMA compliance of hosting environment
• Support continuous integration and deployment pipeline

County Health Rankings and Roadmaps

2008 - 2018

http://www.countyhealthrankings.org/

Multi-technology application presenting impactful and highly publicized public health data

• Multiple iterations of infrastructure, from single and multi-instance, to auto-scaling AWS platform to handle yearly spikes
• MapBox / TileMill stack for map production
• PHP (Laravel) API backend
• Drupal frontend
• Multiple layers of caching for each app component, including edge CDN, Memcached, and Database layers
• Support continuous integration and deployment

EPA

2014 - 2018

https://www.epa.gov/

Provide expert guidance on infrastructure development and ongoing improvements to support large-scale Drupal application

• MySQL database replication support, optimization, tuning
• Caching strategies with CDN to improve application performance
• Incident log and metric analysis to determine causes of and remedies to performance issues

Center for Strategic and International Studies

2010 - 2018

https://www.csis.org/

Drupal Application hosting for client with large volumes of high profile content and media

• Design and implementation of auto-scaling and highly available infrastructure to host Drupal application.
• Support growing patterns of international traffic
• Tiered caching strategy comprised of edge CDN, Memcached, and Database layers
• Support continuous integration and deployment